Refund policy

Return & Refund Policy

At Blubmart, customer satisfaction is important to us. Please review our return policy below:

Return Window

We offer a 30-day return window from the date your order is delivered. Return requests must be made within 30 days of receiving your item.

Eligibility for Returns

To be eligible for a return:

• Items must be unused, unopened, and in original packaging
• Products must be in the same condition as received
• Proof of purchase is required

Non-Returnable Items

Due to health and safety reasons, we do not accept returns on:

• Opened or used food products (including protein bars, snacks, and supplements)
• Clearance or final sale items

Return Shipping Cost

Customers are responsible for return shipping costs.
Original shipping charges are non-refundable.
If you receive a damaged, defective, or incorrect item, we will cover the return shipping cost.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. We will arrange a replacement or full refund at no extra cost.

Return Process

To initiate a return:

• Contact our support team with your order details
• Once approved, we will provide return instructions

Refunds

• After receiving and inspecting your return, refunds will be processed within 5–7 business days
• Refunds will be issued to your original payment method

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✅ Compliance Note (Important for Approval)

• Return window: 30 days
• Return cost: Customer pays return shipping
• Return method: By mail
• Refund method: Original payment method